If you experience any issues, we recommend using an alternative video conferencing or streaming application and/or browser. Download the EOS Webcam Utility Software to begin. Attend meetings with your colleagues, catch up with friends and family and always stay connected even when you are traveling. By turning your Canon camera into a webcam, you can experience professional image quality during your video conferences. We recommend that you use the desktop version of Messenger or utilise a different browser. Videos calls and livestreaming just got better.
If the video conferencing or streaming application you are trying to use cannot receive the video feed from your camera, close all other applications on your computer that may be connected to the camera.
Canon Tips: Using EOS Webcam Utility Software
